In this episode of Rise Above the Ranks, James Harris sits down with Cynthia Taylor, SVP of Product at Zillow, for a conversation about the systems, tools, and technology shaping the future of real estate. Cynthia shares what she’s seeing from the front lines of product innovation and explains why the agents who scale successfully aren’t just using more tools, they’re building more connected businesses.

They also unpack the role of Zillow Pro, AI, and data in helping agents work smarter, better understand consumers, and spend less time managing fragmented workflows. From the challenges facing today’s modern agent to what separates top performers from the rest, Cynthia offers a clear look at how technology can become a true competitive advantage. This is a conversation about building the right infrastructure, adapting with intention, and preparing for the next chapter of real estate.

Ready to put these insights into action? Download Zillow’s latest Consumer Housing Trends Report (CHTR) to better understand what today’s buyers and sellers are looking for, how consumer expectations are evolving, and what top agents are doing to stay ahead – https://bit.ly/CHTR.

Subscribe for more conversations with the leaders shaping the future of real estate.

Be sure to also check out The Estate Media Agent Growth Program, a comprehensive growth platform designed to help ambitious real estate professionals build their brand, expand their influence, and create new business opportunities through proven marketing and business development strategies.

To learn more, visit https://estateagentgrowth.co/

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